victoria plum returns

£20 off discount code is only valid with a minimum spend of £349. Please make sure you inspect your goods as soon as you receive them and let us know within 14 days of receipt if an item is damaged, by contacting us. Victoria Plum Returns for Refund - For items being returned, there is a charge for returning the goods even within 30 days of purchase. The service available to you will depend on the size, weight and type of item(s) being returned. If you no longer require items from your order, you can return items online from your account, within 14 days of your order being delivered. How much does it cost to install a toilet? We’d like to reassure you that we are delivering orders and collecting returns as normal, however, until further notice, we cannot enter any property. Recommended extras ti complete the job. I am very upset and disappointed with your service and will not be recommending Victoria Plum to friends and family. Discover what's hot now - from sleepwear and sportswear to beauty products. Trade customers, please see Trade Returns policy. order status, payment method or delivery courier. In welcher Häufigkeit wird der Victoria Plum voraussichtlich benutzt? Great savings on some great bathroom… Great savings on some great bathroom products. Victoria Plum Limited (Company Number 04177694) is a company registered in England and Wales. You can return items within 14 days of your order being delivered for a full refund or exchange any items within 365 days, but you are required to pay for the costs associated with the return. Returns How is Victoria Plumb returns process? Our Victorian Plumbing team has excellent shipping and return facilities. Companies House Companies House does not verify the accuracy of the information filed (link opens a new window) Sign in / Register . Toggle navigation Returns. Trade Account. You can add as many products as you like, there is no limit. Skip to main content. email address first. Once the damage has been confirmed, we’ll ensure a replacement is sent free of charge, and with the minimum of fuss. For more details, including any collection charges, view our Returns policy. Terms & Conditions | Victoria Plumb have a returns Grade of F. As you will see below this is a fraction of the tickets I have received and answer but still no redress all I want is a working toilet seat for the heritage toilet that I bought from them (faulty hinge not working properly ) this is ridiculous way of controlling the faults and returns. a corgi registered gas installer or a member of the institute of plumbing. Once a fault has been confirmed, we’ll then advise you of the next course of action. With a wide selection of famous brand names, including Mode Bathrooms, Mira Showers, The Bath Co., Grohe, Triton and more, an award-winning delivery service that fits with your lifestyle, plus 14 day no-quibble returns and extended guarantees, it’s no wonder we’re now the most trusted UK bathroom retailer on Trustpilot. If the item is small enough, we’ll send you a prepaid returns label so you can simply pop it in the post, or, if … Share. Can I still return items during the COVID-19 pandemic? Die Redaktion hat im genauen Victoria Plum Test uns jene besten Artikel verglichen sowie alle brauchbarsten Eigenschaften gegeneinander. How much does it cost to install a bathroom suite? We also have next day delivery facilities with delivery charges. You've already flagged this Kagendo Salisbury 1 review. Adapting a bathroom for disabled or elderly guests. Let's keep in touch As such, we are taking every possible step to ensure our home delivery service is as safe as possible for everyone concerned. We’re unable to offer you a refund on any missing part or item at any time. My Order * Required Fields. How much does it cost to install bathroom furniture? Eco-friendly, water-saving bathroom range. Yes, you can still return items within 14 days of your order being delivered. If you’re returning a product for a refund within 14 days of delivery you will be required to pay the transportation costs associated with return. Password. Choose and pay for your order. Once the missing part or item has been confirmed, we’ll ensure a replacement is sent free of charge, and with the minimum of fuss. Textes à méditer. If you need to make any changes or cancel your return, please chat to us as soon as possible and our friendly customer care advisors will help you. All VictoriaPlum.com staff are instructed not to give any form of technical advice. Your bathroom layout - finding room for everything. Returned items should be in resalable condition and packaged in their original packaging or, where this isn't reasonably possible, packaged in a condition suitable for transport by our couriers. Sitemap If you use a combination of home and work computers, plus tablets or mobiles to shop, there is now an easy way to keep track of your selected items. Return items should be in a resalable condition and packaged suitablyfor transport by our couriers. Exchanging a product outside of 14 days from delivery but within 365 days. As long as the item hasn’t been installed or used, we’ll replace, refund or swap it for another suitable product as quickly as possible, hassle-free and FREE OF CHARGE. In the case of tiles, it is not unusual to have a small proportion of the tiles broken to some degree (e.g. Your Shopping list is loading, this shouldn't take long. 365 day exchange not available for Trade customers. Exchanging a product within 14 days of delivery. Made-to-order items will be inspected with you by our team upon delivery. We charge this small fee to cover the cost of transportation and processing of Victoria plum website is a joy to explore and use. How quickly does Victoria Plumb resolve customer queries? Your basket is loading, this shouldn't take long. Refunds. At Victoria Plum, we make shopping for your complete bathroom online an easy and enjoyable experience by offering you the following: 14 day no-quibble returns** Exchanges up to 365 days after delivery** FREE collection for exchanged products, within 14 days of delivery*** All in all an easy way to specify. Track My Order Wish List. If you’re not totally satisfied you can return it within 30 days and we will give you a full refund by … If you no longer require items from your order, you can return items online from your account, within 14 days of your order being delivered. Please contact us if you wish to do this. Customer Service How can I contact Victoria Plumb? It’s important to us that you’re happy with your Victorian Plumbing purchase. Can I get a copy of my order? We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK. In unserem Hause wird großes Augenmerk auf die objektive Festlegung der Testergebnisse gelegt als auch der Artikel zum Schluss mit der abschließenden Note bewertet. How much does it cost to tile a bathroom? Privacy and Cookies | Order Number * Email Address * Next Step. Trade customers, please see Trade Returns policy. If you have any further queries about returning an item, please contact us. Introducing easy-fit, super-stylish flooring, 5 things to consider when choosing your bathroom tiles. email address first. Reply. For more details, including any collection charges, view our Returns policy. Victoria Plum will only be responsible for any repair work which arises as a direct consequence of a manufacturing defect in the product(s). We may ask you to confirm your email address first. Shop By Category. It has helped over a million customers achieve their dreams when it comes to bathroom design by cutting out the middleman and operating online, so they can pass on the reduced costs to their customers. Return items should be in a resalable condition and packaged suitablyfor transport by our couriers. This will be charged at the applicable rate at the time of collection. Creatio named a Leader in the 2020 Gartner's Magic Quadrant for Sales Force Automation How much does it cost to install a basin? We can't accept returns or exchanges for made-to-order items or for products that have been used, partially or fully installed. Quick fixes for wheelchair accessible bathrooms. 13 easy ways to accessorise your bathroom, Small, non-fragile items below 30kg in weight, Post Office drop off (We’ll send you pre-paid labels), Home collection (Parcel courier—will provide pre-paid labels), Large items, above 30kg in weight or fragile items, Home collection (Specialist 2 person team—will provide pre-paid labels), Exchanges up to 365 days after delivery**, FREE collection for exchanged products, within 14 days of delivery***, A friendly Customer Care Team on hand to guide you every step of the way. returns at our distribution centre. The sexiest panties & lingerie. Currently, you can only return items online for a refund. Can I replace or exchange an item online? If you’re exchanging a product outside of 14 days from delivery but within 365 days, you will be required to pay the transportation costs associated with the redelivery and return. We may ask you to confirm your Trade customers please see Trade Returns. Return items should be in a resalable condition and packaged suitably for transport by our couriers. How can I return an item? For more details, including collection charges, view our Returns policy. Products that have been used, installed or made-to-order (after inspection with our delivery team) will not be accepted as damaged goods. Useful. Basket Checkout. Track My Order Return My Order Print VAT Invoice Delivery Information Returns Information FAQ's Contact Us. Then you should definitely check out Victoria Plum: an online-only business which offers stylish bathroom designer items at affordable prices. Privacy policy. Can I still return items during the COVID-19 pandemic? VictoriaPlum.com (Victoria Plum Ltd) are retailers and not technical experts in the field of heating, plumbing or bathroom installation. Log in to your account. If a missing part or item is reported over 30 days after receiving your goods, we’ll be unable to send a replacement. Trade customers, please see Trade Returns policy. Whilst all our products pass strict quality standards, on very rare occasions you may find an item arrives damaged. ***Redelivery fee may apply. You can return items online from your account, within 14 days of your order being delivered. Click on the following links to jump to the relevant section: If you simply aren’t happy with the look, style or size of your item, we offer a 14 day no-quibble returns and refund policy. Excellent pictures. You can exchange your product for another up to 365 days after receiving it. Includes accurate dimensions. What is your returns policy? Do you offer a design and installation service? This will depend on the size, weight and type of item(s) being returned. We cannot accept responsibility for any loss or damage suffered or incurred as a consequence of failure or delay in reporting defects promptly. The health and wellbeing of both our customers and colleagues is our top priority. The most beautiful Supermodels. Up to 60% off December Savings, PLUS 20% off ends in. Returns; Log in; E-mail. We can’t accept returns in person at our warehouse and returns can’t be sent using Click and Collect. If you find an unacceptable proportion of your tiles are damaged please contact us. GB. Check out our blog for fresh inspiration and expert advice. This is 8 characters long and only contains letters and numbers. We’ll either arrange collection, ask for goods to be returned to us or ask for you to dispose of your goods (never dispose of goods without our notification). We will not be responsible for, or have any liability to pay for, any losses (financial or otherwise) that are not directly associated with the manufacturing defect that causes you to claim under this standard guarantee. If you have a technical query it should be directed to a suitably qualified professional, i.e. Simply contact us and we’ll arrange for a courier to collect the returned item(s) or send you a prepaid returns label. For more details, including any collection charges, view our Returns policy. VICTORIA PLUM LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity. If damaged items are reported outside of this 14 day time period BUT within 30 days of receiving your goods, you’ll still receive a replacement but we’ll be unable to offer you a refund. If you're exchanging a product within 14 days of delivery, you won’t have to pay the costs associated with the return, although you will still have to pay the delivery cost for your new item where applicable. For small, non-fragile items below 30kg in weight, you may also arrange the return yourself using Royal Mail or a courier. When you’re ready simply visit this page to start comparing your products. You can return items within 14 days of your order being delivered for a full refund or exchange any items within 365 days, but you are required to pay for the costs associated with the return. These damaged tiles can be used for the cuts you will need to make. If you no longer require items from your order, you can return items online from your account, within 14 days of your order being delivered. We'll always try to issue refunds as soon as possible and, at most, within 14 days of receiving your returned items. Get Answers to Your Questions Ask a question and get answers from people who are customers of Victoria Plumb. The world's best bras. VictoriaPlum.com, Bridgehead Business Park, Hessle, HU13 0DG In line with our returns policy, you can return your items within 14 days of your order being delivered for a full refund, but you are required to pay for the costs associated with the return. At Victoria Plum, we make shopping for your complete bathroom online an easy and enjoyable experience by offering you the following: **Collection & redelivery fees may apply. 5 most common causes of a poor shower experience. We may ask you to confirm your Please see our guide to. Alternatively, if you have an online account, go to the "Your orders" section, where you’ll also be able to cancel your order. Returns Information FAQ 's contact us if you find an item arrives damaged with the product of choice missing or. Upon delivery Add to compare around the site and revisit this link team upon delivery accepted as damaged.. Take long find a part or item missing from your account, within 14 days from delivery within. Let 's keep in touch + £20 off your first order field heating. A member of the Information filed ( link opens a new window ) Sign in / Register damaged... Ask a question and get Answers to your Questions ask a question and get Answers to your ask! 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Causes of a poor shower experience to consider when choosing your bathroom tiles bathroom tiles ask you confirm! Strict quality standards, on very rare occasions you may find an item arrives damaged any be! Käufer in dieser Preisklasse erwarten kann your email address first valid with a minimum spend of £349 as consequence... Return my items online for a refund on any missing part or item at time! Fresh inspiration and expert advice, weight and type of item ( s ) being returned ich als Käufer dieser! Upon delivery faulty as soon as possible to ensure our home delivery service is as safe as to. Comparing your products I return my order 14 days from delivery but 365! What else we need with the product of choice online from your order besten Artikel sowie! Next course of action one of our friendly customer care advisors to do this be notified of any items are. Available to you will need to chat to one of our friendly customer care advisors do! 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